Kilohearts FAQ > Account >

How can I log in when I never created an account?

If you make a purchase or start a trial without logging in, your licenses still need to go somewhere. So we automatically create an account stub for the email address you used if no account existed from before.

If you attempt to log in using that email address you will be asked to complete your account by validating your email, and select a password. This account will still have your full order history and any licenses you may own connected it.