The installer won't accept my license key?
One of the most common issues is trying to enter something that isn't an actual license key. Specifically a "redeem code". These codes are handed out by our retailers, and in order to trade them for a real license you need to redeem them here:
You will then receive an email with installation instructions for your software.
If that wasn't the issue please contact support@kilohearts.com and we will help you out.