Privacy Policy

Here at Kilohearts AB we are committed to maintaining the trust and confidence of all visitors to our site.

Your privacy is very important to us, and the following information serves to explain how Kilohearts AB collects your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

What data do we collect?

When you make a purchase through this website, we collect basic user information via the payment form. We will never rent or trade email lists with any other organisations and businesses.

• Names and email addresses are stored securely for internal record keeping and license management,
• With your explicit consent we may send you periodical newsletters and promotional information via email.

Cookies

We use third party cookies to track your activity for internal site statistics and conversion tracking for our online ads. This helps us understand how our users use our website so we can improve it and provide the best possible experience.

This tracking can also be used for targeted marketing of our products based on the user's activity on our site. Third party cookies are provided by:

• Google Analytics
• Google AdWords
• MailChimp
• Twitter
• Facebook

You can find more information about cookies and how to disable them at All About Cookies and Your Online Choices.

What do we do with your data

Kilohearts has no interest in sharing or selling your data, but we use certain service providers for performing functions related to our business. These are:

• MailChimp - Newsletter and informational mailouts, as well as transactional email. Please see MailChimp’s privacy notice for more information. You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails.
• 2Checkout Payment Solutions - Payment processing. Please see 2Checkout's customer area for more information.

We also use secure third party services for our internal communication. While not storing user data in any structured way, names and addresses may be mentioned in our internal communication when handling support issues etc. These are:

• FreshDesk - Privacy Policy
• GMail - Privacy Policy
• Slack - Privacy Policy

Security

We are committed to keeping your information secure, and reasonable safeguards and procedures are in place to ensure it stays that way.

At no point does Kilohearts AB store or handle credit card information, and all credit card payment details are securely transferred directly between the purchasing client (you) and our payment provider (2Checkout Payment Solutions).

All passwords are stored safely according to appropriate security standards using well-tried frameworks.

Access to your personal data

At Kilohearts we try to be as transparent and accommodating as possible. You are entitled to view, amend, or delete the personal information that we hold.

Feel free to contact us at info@kilohearts.com with any questions or requests you may have regarding your data.

Last change: November 5th, 2018