The Kilohearts Installer will help you handle installation, updates, trials, and unistallation as quickly and painlessly as possible.

Whenever you buy, or trial, a Kilohearts plugin you will get an email with a personalized installer download link. You should always use those installers if possible to get the smoothest experience.

If, for some reason, you don't have a personalized installer available, use the download links above. They function the same way, but if your computers hasn't been authorized previously you will need to do so on the first run. There are two methods, either enter an email and then click a verification link sent to that email, OR paste any single valid license key you own.

Either way you do it there are rarely any situation where you need to copy-paste any license keys or stuff like that.

When you select a folder for installation, make sure it's a folder that your DAW is actually scanning for presets.

Normally yes. But there is a special offline installer if you need to install on something like a studio computer with no internet connection. These installers contain all Kilohearts plugins and related content and are therefore naturally much bigger in file size.

Rerun the installer from time to time and see if there are updates available. Sometimes we publish bug fixes, sometimes it's new features in old plugins!

First up, make sure you own a license for the plugin in question. You can log in at kilohearts.com and see all your licenses on your profile page.

If you do own a license run the installer again and click "Enter Licenses" and make sure that your email is in the list of accounts activated for the installer on this machine.

If your email is missing, paste any single license from your profile page in the license field in the installer to connect them. If your email is already in the list but the plugin is not, please try reinstalling.

If it is still not possible to install a certain plugin, you may need to go to the update tab and select the latest version before trying to install the problematic plugins.

If the problems still persist please contact support@kilohearts.com.

Many of our retailers sell redeem codes. In order to get your actual licenses you need to enter the code here:

kilohearts.com/redeem

You will then receive an email with installation instructions for your software.

Kilohearts plugins don't require much to work, but we recommend the following:

CPU: 2 GHz or faster

Memory: 1 GB or more

Operating System: No matter if you are a Windows or Mac user, Kilohearts recommend keeping up to date with OS versions as they become available. We are not able to support OS version that are no longer supported by their respective manufacturers. If you are using an outdated OS please try our free trials to ensure compatibility before making any purchases.

We don't support Linux natively but we hear that LinVST is a working wrapper.

Software: A DAW supporting VST 2, VST 3, AAX, or Audio Unit plugin standards.

These are the minimum recommended system requirements for running any Kilohearts plugin:

CPU: 2 GHz or faster

Memory: 1 GB or more

Operating System: Windows or Mac OS

Note that we only support OS versions supported by their respective manufacturers. If you're using an outdated OS version please try our free trials to ensure compatibility before making any purchases.

Software: A DAW supporting 64-bit plugins and at least one of the following plugin standards: VST 2, VST 3, AAX, Audio Unit.

If you use a lot of plugins at the same time, or include many snapins in a patch, the CPU usage will increase accordingly. Thus, we cannot guarantee that the plugins will work flawlessly in all use cases even if your system does meet the minimum recommended system requirements.

All our plugins are 64-bit only. So any DAW that is 32-bit only will not load any Kilohearts plugins.

There is extensive documentation for all our plugins available here.

For tips & tricks and advanced usage please visit our Discord chat. There are plenty of power users there who are almost always chatty!

Kilohearts Discord chat

Or you can join the official Facebook group and ask there.

Kilohearts Sound Designers

Or just ask us at support@kilohearts.com.

We don't have an upload space for presets or anything like that, but we have a Discord chat where you are free to exchange content and ideas among peers:

Kilohearts Discord chat

Or you can join the official Facebook group:

Kilohearts Sound Designers

Kilohearts Subscription is an easy way to get access to all Kilohearts software instantly. You will also get instant access to every new plugins as soon as they are released! At a month it will be years before you spend as much as buying all the plugins up front.

Kilohearts also offer a Subscriber reward. Every 12 payments you make you will get a voucher for $100/€100. Those 12 months don't have to be consecutive, and the vouchers stack. So in a sense it's a little like rent-to-own, but you still get something even if you quit early. Speaking of, you can cancel anytime.

All our orders are handled by our trusted payment partner 2Checkout, and so are the subscriptions. If you want to manage your subscription, or cancel, or update your payment info or whatever, log in to 2Checkout here.

Everytime we confirm a payment we will issue a new Subscription license to your account, valid for 35 days. Each time you run a Kilohearts plugin they will sync your licenses automatically. So you don't have to worry about any of this.

A valid subscription license does not require an internet connection. However, with every confirmed payment you will get a new license. If you are online, this new license will be automatically synced to your computer, but if you are offline, you need to paste the new license in the installer about once a month to avoid disruption to your service.

Since the rise of the "rent-to-own" payment plans, a lot of people have asked us for one. The thing with the Kilohearts Subscription is that it's not a fixed product. It keeps growing as we add more and more products, and the retail price goes up a little every time we do so.

So instead of rent-to-own, we have a system where you get a $100 coupon after 12 payments. Those 12 months don't have to be consecutive, and the coupon value increases for every further 12 payments. So in a sense it's a little like rent-to-own, but you still get something even if you quit early.

You can log in and find up to date info on your Subscriber Rewards program on your profile page.

Subscriber Rewards coupons cannot be combined with other coupons or promotional discounts.

There is no contract period. You can cancel anytime.

Log in to 2Checkout here to manage your subscription.

Our Subscriber Rewards are almost exactly like that. See the question above.

Log in here at kilohearts.com and navigate to your subscription information on your profile page.

Sorry, no discounts apply to subscription fees.

Log in to 2Checkout here to manage your payment information.

Another option that might sometimes be easier is just to cancel your current subscription and start a new one to the same email. You will keep your Subscriber Rewards balance.

The Slate All-Access pass has all Kilohearts plugins except the following:

• Phase Plant
• Convolver
• Carve EQ
• Slice EQ

For your convenience we bundled all these together:

Yep, here's how it works. If you own at least one paid plugin for a certain bundle, you will be able to complete that bundle. Whenever you complete a bundle you pay only for any plugins you do not already own. The price for each of these plugins is calculated using the same bundle discount as the whole bundle had initially, as a percentage. So if you were looking at a bundle that had a 40% bundle discount, each product you miss will have that same 40% discount applied.

So make sure to always log in to see your available completion prices.

When you purchase or redeem a Phase Plant license directly from our website, either by itself or as part of a bundle, you will become eligible for a Phase Plant Buyer Coupon to the value of 30 EUR/USD which will be emailed to you shortly after your purchase is confirmed. These coupons require a minimum spend of 19 EUR/USD and do not expire. They cannot be used for the Kilohearts Subscription or combined with other discounts. Only one coupon will be sent per account.

Yes, we do. 30% off all purchases for all students and teachers. Email support@kilohearts.com with proof of student status. A photo of your student ID is fine.

Can't be combined with other offers or a subscription.

The Slate All-Access pass has all Kilohearts plugins except the following:

• Phase Plant
• Convolver
• Carve EQ
• Slice EQ

For your convenience we bundled all these together: