Q: Where can I download the plugins?
A: We have a single installer for all our plugins, and it also handles updates and stuff. If you have a license key and want to install the plugin, download the installer below and run it. If you don't have a key, download it anyway.
Q: I have a redeem code from another store, what do I do with it?
A: You use it over here. Congrats on your purchase! May your plugins serve you well.
Q: I lost a license key, can I get it back?
A: Yep. You can reclaim lost keys here or you can log in and manage your licenses from there your profile page.
Q: How do I transfer my license to another person?
A: Send an email to email@example.com and let us know which license you want to transfer, and the email address of the recipient. (Rack extention licenses can not be transfered.)
Q: I bought one of your bundles and now thay bundle has been updated with new cool stuff that I really want. Is there a "returning customer" discount?
A: We have personalized upgrade prizes for anyone who owns some of the plugins in a bundle. You need to log in to see your final prize.
Q: I bought your VSTs can I get a cross-grade deal for the REs as well? And vice versa?
A: Yes you can. But this is a manual process so you need to email firstname.lastname@example.org with individual requests.
Q: Do you offer an educational discount?
A: Yes we do. We offer students and educators a 30% discount on all our products. Email email@example.com with proof of your student status.