Kilohearts FAQ > Troubleshooting >

The plugins don't show up in my DAW?

A pretty common problem. There are several things that can be wrong in this case:

1. Installation might have gone wrong.
2. Your DAW is not scanning the exact folder you installed to.
3. You DAW has blacklisted, or otherwise failed to verify, the plugins and hides them until they can be correctly verified.

Please double check that the plugin files are really in the folder you specified during installation. If they are, please check the validation status of the plugins in your DAW plugin manager. Each DAW does it in a different way, so try searching online for how to revalidate, or un-blacklist, plugins for your specific DAW.

If you can't get it running please email and we will be happy to help.